Kathy Ding

In some instances, you may have to verify the color of the LED lights on a Smart Plug to troubleshoot your Panic Button Solution.   Smart Plug LEDs The following is the status of the Smart Plug bas...

The module below will walk you step by step through ROAR's Customer Dashboard.   Please reach out to support@roarforgood.com if you have any questions about the Customer Dashboard.     

To test the RAD, simply press it one time. The LED will illuminate solid for a few seconds to indicate the battery is healthy and blink slowly 3x if the battery is low. This article will walk you t...

Alert Response is a feature that allows anyone using Alert or Mobile Consoles to indicate that they are responding to an alert.   This allows anyone who uses the system to see who is responding to ...

Alert Resolution is a feature that allows anyone on property to document what happened in an alert event. This allows Customer Dashboard users to review this data in the "Alert History" section of ...